Upon placing your order, the initial step we take is to gather all pertinent details regarding your custom measurements and sizes. Following this, we require a period of approximately 3-4 days to process your order.
Following the processing period, we will ship your product, which may take an estimated 7-8 days for delivery.
Therefore, you can expect to receive your product within a total timeframe of approximately 14-16 days.
We take great care in shipping our products in sturdy and well-packaged boxes, ensuring that your jackets arrives at your doorstep in perfect condition, without any damages.
Returns And Exchanges
We understand that sometimes purchases don't meet expectations so we offer easy and complimentary returns/exchanges.
The return and exchange policy is valid within 30 days of purchase.
You can visit our return and exchange policy page to get full detail information regarding return or exchange of your jacket .
Please be advised that we cannot accept returns or exchanges for custom-created jackets. These jackets are made exclusively for you, according to your specific requirements and approved design specifications. We appreciate your understanding in this matter.
Need help? Contact us anytime at [email protected]. We are 24/7 available to assist you.
